Apollo Home, a leader in electrical, plumbing, HVAC, and handyman services, is passionate about delivering unparalleled service every time.

The Challenges

With an expanding team of technicians, ensuring consistent quality across every job was becoming a major challenge. That’s where Rilla stepped in, revolutionizing the way Apollo Home trains and supports its team.

Taking Training to a New Level

Rilla is helping Apollo scale their sales coaching to new heights. Tom Black, Apollo's Sales Manager, said, "I'm able to train 12 technicians, where as before I'd only be have interactions with 2 or 3." In addition to giving feedback to existing staff, Rilla is also helping cut training time by 50%, allowing them to ramp up quickly and deliver the exceptional service Apollo is known for.

Rilla's intuitive AI turns data into actionable insights that are easily accessible. David Bucchi, Apollo's Electric Division Manager, said, "It gives you a good cross-section of everything. It points out the things that feels important based upon your criteria."

Helping Apollo's Team Succeed

"All the new guys flourish with it and they use it to their advantage" said Tom Black. With Rilla, Apollo's customers are getting a better experience and Apollo improving their business. Their coaches full abilities have been unlocked, improving their effectiveness across the board.