The End of Mystery Shopping

For Residential Property Management

Forget mystery shopping.
Coach your sales directors and leasing agents 100x faster with Rilla virtual shadows.

Trusted by the top senior living communities, multifamily developers, and property managers in the world.

How it works

3 simple steps

Talk

Record

Coach

coachsell more

16x

More appointments shadowed per month

Coach with confidence

"Sitting in on tours can make the potential resident feel uncomfortable. With Rilla, I just go back, review the tour, and coach with confidence."

Kari DicksonDirector of Marketing at Royal Oaks

5x

Average time savings for sales managers

17x

More visibility in community tours

Find us at your next Senior Living conference

"Join us on stage at SMASH, LeadingAge Conference, and more!"

Sebastian JimenezCEO at Rilla

Join us on stage at Multifamily conferences

"We'll be at Apartment Innovation and Marketing (AIM) with Barbara Corcoran, Multifamily Executive Conference, Real Estate Business Analytics, and Multifamily Innovation & AI Summit."

Sebastian JimenezCEO at Rilla

Give your coaches

Superpowers

SuperSpeed

Coach Fast

3 MIN RIDEALONGS

With Rilla, we’ve done 5,000 virtual ridealongs in the last 30 days, with 130 technicians.

Ken Midgett

VP of Talent

SuperVision

Coach Everyone

100% VisIbility

Rilla gives you the ability to see the behaviors of every seller, on every appointment, every day.

Eric Smithey

General Manager

Teleportation

Coach Anywhere

INFINITE LOCATIONS

I do ridealongs while driving. It’s been a game changer to not waste my windshield time.

Tim Hissam

Sales Manager

Integrations

Rilla integrates with the platforms that power your business. We pull in customer info, appointment data, deals and more from your CRM so you can coach with all the context you need.

Frequently asked
questions

How does the AI work?

We take your sales process and train our AI on it thousands of times so it knows it inside and out.

The AI is custom-tailored to your company, market, and process.

If you don't have a sales script, don't worry.

Our AI will learn from your top performers and hold the rest of your reps to that standard.

How long does it take to get set up?

It takes 1 hour and 45 mins. That’s it! It really is that easy. Book a demo and see for yourself!

Is this legal?

Yes. It is perfectly legal to record conversations with customers.

If you are in one of the following 11 states, you must inform the customer before you do so: California, Massachusetts, Connecticut, Florida, Maryland, Illinois, Washington, Montana, Pennsylvania, New Hampshire, and Oregon.

Read our recommendations guidelines to learn how you can do this easily.

How do reps feel about recording their conversations?

At first, there's some hesitation. But once reps start reviewing real conversations and receiving targeted coaching, the shift happens fast.

Within the first month, most teams see 40–50% performance improvement. At that point, the doubt disappears and top performers become obsessed with finding every competitive advantage.

“I really like using Rilla to duplicate my good talking points and learn from my mistakes.”

Cheryl

Community Rep

Let's Do This