The End of mystery shopping
For Home Building
HOW IT WORKS
3 Simple Steps
01
Talk
01
Talk
02
Record
02
Record
03
Coach
03
Coach
coachsell more
Our sales
increased
by 45%
"Our top performer is coaching other sales team members. Being able to ask Rilla’s AI general questions about our overall sales team has been really useful to get data for all of our divisions."
Rachel Starratt
+29%
Average increase in close rate
20x
Lower cost per review
100x
Time savings for coaches and managers
Coaching
from anywhere
"At my own time and at my own pace and leisure, I can go in and and do coaching really from anywhere."
Taylor McIntyre
Life before
and with Rilla
100%
Visibility
"Rilla helps the sales process by remembering everything, then we go into Rick — a little chatbot where we can ask it anything and it’ll answer immediately."
Arden Stehling
"We have done mystery shopping for a number of years, but it didn't get us a true accurate representation of what our customers were experiencing because they weren't a real customer."
Rachel Starratt
Give your coaches
Superpowers
Integrations
Rilla integrates with the platforms that power your business. We pull in customer info, appointment data, deals and more from your CRM so you can coach with all the context you need.
Frequently asked
questions
How does the AI work?
We take your sales process and train our AI on it thousands of times so it knows it inside and out.
The AI is custom-tailored to your company, market, and process.
If you don't have a sales script, don't worry.
Our AI will learn from your top performers and hold the rest of your reps to that standard.
How long does it take to get set up?
It takes 1 hour and 45 mins. That’s it! It really is that easy. Book a demo and see for yourself!
Is this legal?
Yes, it is perfectly legal to record in person conversations with home buyers in your showrooms, design studios, or model homes. You just have to let them know you’re doing so in the following states: California, Massachusetts, Connecticut, Florida, Maryland, Illinois, Washington, Montana, Pennsylvania, New Hampshire, and Oregon.
Many of our customers let new home buyers know that the recording will be taking place in advance of their appointment, they put signs in their showrooms, or include a disclaimer in their sign in process.
How do reps feel about recording their conversations?
At first, there's some hesitation. But once reps start reviewing real conversations and receiving targeted coaching, the shift happens fast.
Within the first month, most teams see 40–50% performance improvement. At that point, the doubt disappears and top performers become obsessed with finding every competitive advantage.
“Our sales have increased by 45% with less leads and less reps.”
Let's Do This