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The End of Call Reviews

For Auto Repair

Forget call reviews. 


Coach your reps 100x faster with Rilla AI.

Trusted by the top auto repair companies in the world.

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Ghafari
Christian Brothers Automotive logo
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Midas logo
Ghafari
Christian Brothers Automotive logo
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Midas logo
Ghafari
Christian Brothers Automotive logo

How it works

3 simple steps

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01

Talk

Your service advisors talk to customers over the phone or
in person during shop visits.

01

Talk

Your service advisors talk to customers over the phone or
in person during shop visits.

phone

02

Record

They record their conversations
with their dialer or with the Rilla app.

02

Record

They record their conversations
with their dialer or with the Rilla app.

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03

Coach

You coach your reps 100x faster with Rilla AI.

03

Coach

You coach your reps 100x faster with Rilla AI.

coachsell more

+18%

Average increase
in close rate

Matt Gear
Sales
increased
by 30%
"Rilla has allowed us to listen to every single call, every time, every day. It provides transcripts, 
real-time feedback, and powerful reporting that shows exactly how our team is performing."

Matt GearDirector of Support Staff

Harrell Automotive light logo
Joe Adams
Coach
100x more

with Rilla
"I've literally coached a 100x more sales calls in the 4 to 8 weeks than I have in the 5 years that I've been doing this."

Joe AdamsCEO at Adams Auto

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+15%

Average increase
in car count

+24%

Increase in average
repair order

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Life before
and with Rilla

7% increase

in ticket average

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"Rilla will literally add tens of millions of dollars of equity to our company."

Joe AdamsCEO

Give your coaches

Superpowers

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Super Speed

SuperSpeed

Coach Fast

3 MIN RIDEALONGS

With Rilla, we’ve done 5,000 virtual ridealongs in the last 30 days, with 130 technicians.

Ken Midgett

VP of Talent

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Super Vision

SuperVision

Coach Everyone

100% VisIbility

Rilla gives you the ability to see the behaviors of every seller, on every appointment, every day.

Eric Smithey

General Manager

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Teleportation

Teleportation

Coach Anywhere

INFINITE LOCATIONS

I do ridealongs while driving. It’s been a game changer to not waste my windshield time.

Tim Hissam

Sales Manager

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Integrations

Rilla integrates with the platforms that power your business. We pull in customer info, appointment data, deals and more from your CRM so you can coach with all the context you need.

Frequently asked
questions

How does the AI work?

We take your sales process and train our AI on it thousands of times so it knows it inside and out.

The AI is custom-tailored to your company, market, and process.

If you don't have a sales script, don't worry.

Our AI will learn from your top performers and hold the rest of your reps to that standard.

How long does it take to get set up?

It takes 1 hour and 45 mins. That’s it! It really is that easy. Book a demo and see for yourself!

Is this legal?

Yes, it is perfectly legal to record in person and over the phone conversations with customers. You just have to let them know you’re doing so in the following states: California, Massachusetts, Connecticut, Florida, Maryland, Illinois, Washington, Montana, Pennsylvania, New Hampshire, and Oregon.

Read our recommendations guidelines to learn how you can do this easily. 

How do reps feel about recording their conversations?

At first, there's some hesitation. But once reps start reviewing real conversations and receiving targeted coaching, the shift happens fast.

Within the first month, most teams see 40–50% performance improvement. At that point, the doubt disappears and top performers become obsessed with finding every competitive advantage.

“Our Average Ticket Sizes are up 7% in the first month.”

Joe Adams

CEO

Let's Do This

Sales is a sport. Coach your people like athletes.

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